江苏易恒自动化设备有限公司

Service

SERVICE

Adhering to the business philosophy of focusing on customer needs and aiming for customer satisfaction, the company implements comprehensive lifecycle quality management in management, technology, products, engineering, and services. It provides users with high-quality products and superior services that meet their requirements, striving to ensure reliable protection for customers during product use.
Our technical service system is sound and standardized. The company is equipped with a professional team of dedicated and experienced technical support engineers, who are ready to be dispatched to various locations for professional guidance, technical training, support, and after-sales service. In order to better serve our customers, we are always ready to respond to their requests.
Promise:
1、 7×24 Hot Line: The company's 24-hour service hotline is available every day, and through remote diagnosis, it can solve problems raised by users at any time;
2、On-site service: Technical engineers will be dispatched to the site within 24 to 48 hours, depending on the distance from the location;
3、Regular follow-ups: During the product usage period, our company will conduct regular follow-ups with users, either by phone or on-site, to inquire about product usage, provide preventive maintenance suggestions, and inform customers of the results.


After-sales service email: service-yh@jsyiheng.net
After-sales service phone: 15380200120(程工);19906103215(汪工)